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Immobiliser problem

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My 65 plate mokka turbo automatic will not start. The immobiliser warning light is on and the car will not turn over. Neither key will work. How can I rectify this please

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Thank you. Yes the battery is fully charged and I have had my foot on the brake pedal when attempting to start the vehicle. I have also locked/unlocked it on numerous occasions but to no avail 

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  • 2 weeks later...

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