Navi950 Europe lost Bluetooth function

[Natalie1986]

Hi I have a 65plate mokka with a Navi950 Europe system installed. 2 problems I have which are probably linked. 
1. I am unable to remove stored phones, I click delete and nothing happens.

2. The Bluetooth symbol is greyed out and my phone won’t connect. When I click in config there is no Bluetooth menu to reset anything.

can I reset the whole unit or will I then lose DAB/Nav function aswell without dealer assistance? 
 

any advice appreciated 

[Vauxhall Owners Club]

That sounds quite ominous, was it working beforehand?

If so, what changed (e.g. battery disconnection, etc)