julia

Hi all, my car has been re-called with an issue with the hill assist . I took it to Eden in camberley yesterday and at 5.15pm( after having it since 7.30am ) they called to say they couldn't do the work as they needed the card with the pin codes on . I've only had the car for a year and I don't have this card . The chap told me I would have to pay £35 for them to get a replacement ????? . my mechanic assures me this is not the case and they are pulling fast one . Anybody else had this problem . Also my car failed its MOT on the horn again I have been advised by 2 mechanics that this a case of THE HORN THAT DOESNT WARN . HELP im tearing my hair out .