stevec200 Posted October 14, 2019 Share Posted October 14, 2019 My Insignia (67 plate) has been in the Vauxhall garage for 3 Months now with DPF problems. I have collected it from them on THREE occasions only to have it break down after 1.5 miles, 15 miles and on the third occasion (last Friday) 20 miles!!! I think they have almost rebuilt the system but cant seem to solve the issue!!! The DPF issue started only 1 Month after I bought the car but they said it was blocked because of my driving style!!! (Seems to be a stock answer!) So I seem to have blocked it after only 1 Month!!! of course this has now proven not to be the case as they are having to replace most of it. I have asked for a replacement vehicle but keep getting fobbed off by the dealership. How many attempts can they have at curing a problem before they need to admit defeat and replace it? I am paying for a car that I havent had the use of for 3 months!!!! Its getting ridiculous!! Anyone any experience in dealing with them? TIA Quote Link to comment Share on other sites More sharing options...
Vauxhall Owners Club Posted October 14, 2019 Share Posted October 14, 2019 I think if it was me i would take legal advice from the CAB or a solicitor to find out your consumer rights regarding the ownership of a car that is not fit for purpose. Seems unreasonable to have bought a car you cannot drive and that has been substantially modified with new components with no result at the end of it. Let us know how it all goes Quote Link to comment Share on other sites More sharing options...
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